Frequently Asked Questions

Shopia needs internet for online features like the store and mobile payments. However, the in-store POS works even on very light internet. All your data is safely stored on the server.

Yes! Shopia integrates with M-Pesa, Airtel Money, Mixx by Yas and HaloPesa. The customer receives a USSD prompt on their phone and pays directly.

Yes, depending on your plan. Each branch has its own stock, sales and reports. You can transfer stock between branches and view reports per branch or combined.

Yes! Shopia is available in Swahili, English and French. You can switch languages anytime and the entire system will change.

Yes. Shopia has a complete debt tracking system. You can see all debtors, remind them via WhatsApp or SMS with one click, and record payments as they come in.

Yes! Every business gets its own online store at no extra cost. Customers can browse products, order, and pay online. You can also add promotional banners.

Yes. Each business has its own separate database, so your data is never mixed with others. We use encryption and secure storage. Only you and staff you authorize can see your data.

Shopia is designed to be simple. Most business owners start selling within minutes. We have a complete Swahili guide and 24/7 support to help you.